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Volume 19, Issue 2 (Summer 2013)
IJPCP 2013, 19(2): 134-138 |
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Noee Z, Abolhassani F, Sharifi V, Amine-Esmaeili M, Mosavineia S J. Patients Satisfaction of the Role of Case Manager in Community Mental Health Center (CMHC). IJPCP 2013; 19 (2) :134-138
URL: http://ijpcp.iums.ac.ir/article-1-2033-en.html
URL: http://ijpcp.iums.ac.ir/article-1-2033-en.html
Zahra Noee 
1, Farid Abolhassani2 , Vandad Sharifi3 , Masoumeh Amine-Esmaeili4 , Seyed Jafar Mosavineia5
1, Farid Abolhassani2 , Vandad Sharifi3 , Masoumeh Amine-Esmaeili4 , Seyed Jafar Mosavineia5
1- Community Mental Health Center, Tehran University of Medical Sciences, Tehran, Iran, IR , zahranoee@gmail.com
2- National Institute Health Research, Tehran University of Medical Sciences, Tehran, Iran
3- Roozbeh Hospital, Tehran University of Medical Sciences, Tehran, Iran
4- Iranian Research Center for HIV/AIDS (IRCHA), Iranian Institute for Reduction of High-Risk Behaviors, Tehran University of Medical Sciences, Tehran, Iran
5- Tehran University of Medical Sciences, Tehran, Iran.
2- National Institute Health Research, Tehran University of Medical Sciences, Tehran, Iran
3- Roozbeh Hospital, Tehran University of Medical Sciences, Tehran, Iran
4- Iranian Research Center for HIV/AIDS (IRCHA), Iranian Institute for Reduction of High-Risk Behaviors, Tehran University of Medical Sciences, Tehran, Iran
5- Tehran University of Medical Sciences, Tehran, Iran.
Abstract: (8417 Views)
Objectives: This study was conducted to evaluate patients satisfaction of case managers’ performance and their telephone follow-up based on the collaborative care model in Community Mental Health Center (CMHC). Method: For conducting current descriptive study, out of 991 subjects, 131 were randomly selected and investigated for their satisfaction of case managers’ behavior and service. Investigations were carried out by psychologist using telephone contact method. The data were analyzed by descriptive method. Results: Of all follow-ups, %75.6 of examinees answered to the case managers telephones and from these people, 94.6% were satisfied of telephone contacts and case managers’ performance. Conclusion: Case manager could improve patients’ acceptance and satisfaction of treatment process.
Type of Study: Original Research |
Subject:
Psychiatry and Psychology
Received: 2013/12/28 | Accepted: 2013/12/28 | Published: 2013/12/28
Received: 2013/12/28 | Accepted: 2013/12/28 | Published: 2013/12/28
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