Volume 24, Issue 1 (Spring 2018)                   IJPCP 2018, 24(1): 56-69 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Toufighi H, Sharifi V, Alaghband Rad J, Shadloo B. Development and Implementation of Discharge Planning Service in Roozbeh Hospital. IJPCP 2018; 24 (1) :56-69
URL: http://ijpcp.iums.ac.ir/article-1-2593-en.html
1- Psychiatry and Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran
2- Department of Psychiatry, Psychiatry and Psychology Research Center, Tehran University of Medical Sciences, Tehran, Iran
3- Department of Psychiatry, Iranian National Center for Addiction Studies, Tehran University of Medical Sciences, Tehran, Iran , Email: behrang.shadloo@gmail.com
Full-Text [PDF 2976 kb]   (3108 Downloads)     |   Abstract (HTML)  (6273 Views)
Full-Text:   (7636 Views)
Extended Abstract
1. Introduction

Psychiatric disorders have a high prevalence and impose a huge burden to societies all over the world. Despite the recent trend to develop community-based psychiatry services, hospital-based services are still an inevitable part of treatment process, especially for patients in acute phases. Nowadays, interventions focusing on the transition phase from inpatient to outpatient are gaining increasing attention. Each patient, after discharge from psychiatric inpatient ward, needs to be monitored for optimum adherence to outpatient pharmacological and non-pharmacological services. Discharge planning is a dynamic, collaborative and comprehensive process, which is aimed to promote the continuity of care after discharge and providing necessary services and support to the client and his/her caregivers. Recently, the efficacy of discharge planning has been shown in multiple studies on factors like re-admission, treatment adherence, length of stay, treatment costs, symptoms resolution and patients’ quality of life. In line with the above, we decided to develop and implement a discharge planning service in Roozbeh Hospital.
2. Method 
We used an evidence-based service development model which contained five steps, including needs assessment, situation analysis, cost-effectiveness evaluation, prioritization and structural design. In the first step, the researchers must perform a comprehensive review of literature in the target field, to estimate the level of necessity of the service for their goal. The second step contains the assessment of the current level of the services provided in the field, based on some standard indices. Cost-Effectiveness study of the service comes after that, and in the fourth step the researcher must prioritize the possible suggested interventions based on indicators like the burden of disease, cost-effectiveness, feasibility and affordability. 
At the end, developing the service structure, process and details would happen. This is worth to mention that some authors refer to the fourth and fifth steps together as the implementation phase. Implementation is also defined as a series of specific activities directed to make a program with specific features work. This process contains determining the criteria for staff selection and education, providing pre-requisites, forms and devices, determining the data registry system, providing educational material, and choosing the corresponded and coordinator individuals for each step. The review of literature has been performed using international scientific databases including Medline, Elsevier and Cochrane; and domestic databases including Noormags, Magiran, SID and Medlib. The search performed on keywords including discharge planning, patient management, case management, service development, service implementation, and service planning, in English and Persian, with no time or study design restriction.
3. Results
In brief, the majority of references found the discharge planning service efficient on improving factors like re-admission rate, treatment adherence, length of stay, costs of the treatment, symptom resolution, quality of life, suicide rate, and patients’ satisfaction. Needs assessment studies and situation analysis showed that Roozbeh Hospital had some deficits in both measured indicators. Based on the Health Information System of the hospital, we reviewed the adherence of the discharged patients to their outpatient visit, with more than half (56%) of the patients had no outpatient follow-up visit after discharge, and 37% had come just one time. Although 44% of our patients showed some degrees of follow-up visit adherence and it is about the average (21-76%) in other centers, this could be improved up to 47-95% like the centers developed discharge planning services. The other indicator was the length of stay, and its mean in Roozbeh Hospital (Based on the HIS data) was 28 days, and is above the national average (20.7 days), and far from other countries like Belgium (10.2 days), Italy (13.9 days) and Turkey (15 days).
In the next step, prioritization among possible interventions and designing the structure and details of this service in Roozbeh Hospital performed based on special needs of the center and feasibility of services, considering the principles mentioned in the literature such as continuity of care, availability of the service, comprehensiveness of domains, maximal patient and his/her family collaboration, and the patients’ individuality. Finally, a discharge planning program designed which includes following steps: patient data registration, needs assessment, coordinating services and checklists of the services. Although the discharge planning is a team-based service which includes the psychiatrist, psychologist, social worker, nurse, day center staff, and surely the patient and his/her caregivers, every patient would have a specific contact-person called treatment mediator, whom is one of the nurses of the admission ward. 
The content of discharge planning service in the time of admission ideally includes four sessions. The session zero contains welcoming the patient by the nurse and reminding the ward rules. The first session would be on needs assessment and planning for them, and the second session would be on specific educations for the patient and the caregivers. In the last session at the time of discharge, the forms and checklists will be fulfilled.
4. Discussion 
Discharge planning service development is proven to be efficient in many ways, and even seems to be an ethical necessity. We had some limitations in our study such as lacking a good relationship with extra-organizational structures and social support systems, and having no prior experience in this field in the country. Meanwhile, the results of integration of the service in other services of the hospital would be gathered and published later. Development and implementation of the discharge planning service has been performed for the first time in Iran, in Roozbeh Hospital and requires to be evaluated and revised continuously, and we hope that this program be prominent to other psychiatric inpatient centers and also higher order mental health organizations.
Acknowledgements 
This paper was extracted from the PhD dissertation of the first author in Psychiatry and Psychology Research Center, Tehran University of Medical Sciences. We wish to thank Dr. Zahra Mirsepasi, Dr. Valentin Artounian, Dr. Fatemeh Ranjbar-Kermani and the staff of Roozbeh Hospital day center for their invaluable contribution in our study.
Conflict of Interest
The authors declare no conflicts of interest.


References
  1. Vandad Sharifi M, Hajebi A, Radgoodarzi R. [Twelve-month prevalence and correlates of psychiatric disorders in Iran: The Iranian mental health survey, 2011 (Persian)]. Archives of Iranian Medicine. 2015; 18(2):76.
  2. Kessler RC, Berglund P, Demler O, Jin R, Merikangas KR, Walters EE. Lifetime prevalence and age-of-onset distributions of DSM-IV disorders in the national comorbidity survey replication. Archives of General Psychiatry. 2005; 62(6):593. doi: 10.1001/archpsyc.62.6.593
  3. Mathers C, Boerma T, Fat DM. The global burden of disease. Geneva: World health organisation; 2008.
  4. Bloom DE, Cafiero E, Jané Llopis E, Abrahams Gessel S, Bloom LR, Fathima S, et al. The global economic burden of noncommunicable diseases. Harvard: Program on the Global Demography of Aging; 2012.
  5. Lamb HR, Bachrach LL. Some perspectives on deinstitutionalization. Psychiatric Services. 2001; 52(8):1039–45. doi: 10.1176/appi.ps.52.8.1039
  6. Van Walraven C, Oake N, Jennings A, Forster AJ. The association between continuity of care and outcomes: a systematic and critical review. Journal of Evaluation in Clinical Practice. 2010; 16(5):947–56. doi: 10.1111/j.1365-2753.2009.01235.x
  7. Sharifi V, Abolhasani F, Farhoudian A, Amin Esmaeili M. [Community mental health centers in Iran: Planning evidence-based services (Persian)]. Iranian Journal of Psychiatry & Clinical Psychology. 2013; 19(3):163-176.
  8. Baron M, Erlenbusch B, Moran CF, O’Connor K, Rice K, Rodriguez J. Best practices manual for discharge planning: Mental health & substance abuse facilities, hospitals, foster care, prison and jails. Los Angeles: Coalition to hunger & homelessness. 2008.
  9. Alghzawi HM. Psychiatric discharge process. ISRN Psychiatry. 2012; 2012:1–7. doi: 10.5402/2012/638943
  10. Kerr MS. Psychiatric discharge summaries. BMJ. 1990; 300(6719):260–1. doi: 10.1136/bmj.300.6719.260-b
  11. Vanaki Z, Habibipour B. [The assessment of effect discharge planning on patients satisfaction (Persian)]. Scientific Journal of Hamadan Nursing & Midwifery Faculty. 2008; 16(2):25-35.
  12. Ranjbar F, Ghanbari B, Khaleghparast S, Manouchehri H, Nasiri N. [The effects of discharge planning on insight, symptoms and hospitalization of Schizophrenia patients at Iran University of Medical Sciences Hospitals (Persian)]. Iranian Journal of Psychiatry and Clinical Psychology. 2011; 17(1):53-9.
  13. Edvardsson B, Olsson J. Key concepts for new service development. The Service Industries Journal. 1996; 16(2):140–64. doi: 10.1080/02642069600000019
  14. Fixsen DL, Naoom SF, Blase KA, Friedman RM. Implementation research: A synthesis of the literature. Tampa, FL: University of South Florida; 2005.
  15. Steffen S, Kösters M, Becker T, Puschner B. Discharge planning in mental health care: A systematic review of the recent literature. Acta Psychiatrica Scandinavica. 2009; 120(1):1–9. doi: 10.1111/j.1600-0447.2009.01373.x
  16. Nurjannah I, Mills J, Usher K, Park T. Discharge planning in mental health care: An integrative review of the literature. Journal of Clinical Nursing. 2013; 23(9-10):1175–85. doi: 10.1111/jocn.12297
  17. Shepperd S, McClaran J, Phillips CO, Lannin NA, Clemson LM, McCluskey A, et al. Discharge planning from hospital to home.In: Shepperd S, editor. Cochrane database of systematic reviews. Hoboken, NJ: John Wiley & Sons, Ltd; 2010. doi: 10.1002/14651858.cd000313.pub3
  18. Newton AS, Hamm MP, Bethell J, Rhodes AE, Bryan CJ, Tjosvold L, et al. Pediatric suicide-related presentations: A systematic review of mental health care in the emergency department. Annals of Emergency Medicine. 2010; 56(6):649–659.e2. doi: 10.1016/j.annemergmed.2010.02.026
  19. Fontanarosa J, Uhl S, Oyesanmi O. Interventions for adult offenders with serious mental illness [Internet]. Rockville (MD): Agency for Healthcare Research and Quality (US); 2013 Aug. Report No.: 13-EHC107-EF.
  20. Mamo DC. Managing suicidality in schizophrenia. Canadian Journal of Psychiatry. 2007; 52(6):59S. PMID:17824353
  21. Shaw H, Mackie CA, Sharkie I. Evaluation of effect of pharmacy discharge planning on medication problems experienced by discharged acute admission mental health patients. International Journal of Pharmacy Practice. 2000; 8(2):144–53. doi: 10.1111/j.2042-7174.2000.tb00999.x
  22. Luxton DD, Thomas EK, Chipps J, Relova RM, Brown D, McLay R, et al. Caring letters for suicide prevention: Implementation of a multi-site randomized clinical trial in the U.S. military and veteran affairs healthcare systems. Contemporary Clinical Trials. 2014; 37(2):252–60. doi: 10.1016/j.cct.2014.01.007
  23. Missio H. Does discharge planning prevent readmission to inpatient psychiatric units. Gosford, New South Wales: Central Coast Health; 2004.
  24. Nelson EA, Maruish ME, Axler JL. Effects of discharge planning and compliance with outpatient appointments on readmission rates. Psychiatric Services. 2000; 51(7):885–9. doi: 10.1176/appi.ps.51.7.885
  25. Morrow Howell N, Proctor EK, Mui AC. Adequacy of discharge plans for elderly patients. Oxford: Oxford University Press; 1991.
  26. Altman H. A Collaborative approach to discharge planning for chronic mental patients. Psychiatric Services. 1983; 34(7):641–2. doi: 10.1176/ps.34.7.641
  27. Kelly A, Watson D, Raboud J, Bilsker D. Factors in delays in discharge from acute-care psychiatry. The Canadian Journal of Psychiatry. 1998; 43(5):496–501. doi: 10.1177/070674379804300508
  28. Record JD, Niranjan Azadi A, Christmas C, Hanyok LA, Rand CS, Hellmann DB, et al. Telephone calls to patients after discharge from the hospital: An important part of transitions of care. Medical Education Online. 2015; 20(1):26701. doi: 10.3402/meo.v20.26701
  29. Puschner B, Steffen S, Gaebel W, Freyberger H, Klein HE, Steinert T, et al. Needs-oriented discharge planning and monitoring for high utilisers of psychiatric services (NODPAM): Design and methods. BMC Health Services Research. 2008; 8(1). doi: 10.1186/1472-6963-8-152
  30. Puschner B, Steffen S, Gaebel W, Freyberger H, Klein HE, Steinert T, et al. Needs-oriented discharge planning and monitoring for high utilisers of psychiatric services (NODPAM): Design and methods. BMC Health Services Research. 2008; 8:152. doi: 10.1186/1472-6963-8-152
  31. Hansen DC, Matt Hensrud N, Holland DE, Severson MA. Development of a discharge planning mentorship program. Journal for Nurses in Staff Development. 2000; 16(1):11–6. doi: 10.1097/00124645-200001000-00002
  32. Forchuk C, Martin M, Chan YL, Jensen E. Therapeutic relationships: from psychiatric hospital to community. Journal of Psychiatric and Mental Health Nursing. 2005; 12(5):556–64. doi: 10.1111/j.1365-2850.2005.00873.x 
  33. ]Naji SA, Howie FL, Cameron IM, Walker SA, Andrew J, Eagles JM. Discharging psychiatric in-patients back to primary care: a pragmatic randomized controlled trial of a novel discharge protocol. Primary Care Psychiatry. 1999; 5(3):109-15.  
  34. Naoki K, Nobuo A, Emi I. [Randomized controlled trial on effectiveness of the community re-entry program to inpatients with schizophrenia spectrum disorder, centering around acquisition of illness self-management knowledge (Japanese)]. Seishin Shinkeigaku Zasshi. 2003; 105(12):1514–31. PMID: 15027310
  35. Grant JE. Caring for your patient after discharge. Current Psychiatry. 2007; 6(4):75-7.
  36. Olfson M, Mechanic D, Boyer CA, Hansell S. Linking Inpatients With Schizophrenia to Outpatient Care. Psychiatric Services. 1998; 49(7):911–7. doi: 10.1176/ps.49.7.911
  37. Orlosky MJ, Caiati D, Hadad J, Arnold G, Camarro J. Improvement of Psychiatric Ambulatory Follow-up Care by Use of Care Coordinators. American Journal of Medical Quality. 2007; 22(2):95–7. doi: 10.1177/1062860606297997  
  38. Reynolds W, Lauder W, Sharkey S, Maciver S, Veitch T, Cameron D. The effects of a transitional discharge model for psychiatric patients. Journal of Psychiatric and Mental Health Nursing. 2004; 11(1):82–8. doi: 10.1111/j.1365-2850.2004.00692.x 
  39. Sharma SB, Elkins D, van Sickle A, Roberts CS. Effect of Predischarge Interventions on Aftercare Attendance: Process and Outcome. Health & Social Work. 1995; 20(1):15–20. doi: 10.1093/hsw/20.1.15 
  40. Swanson AJ, Pantalon M V, Cohen KR. Motivational Interviewing and Treatment Adherence among Psychiatric and Dually Diagnosed Patients. The Journal of Nervous & Mental Disease. 1999; 187(10):630–5. doi: 10.1097/00005053-199910000-0000
  41. Green BL AM. Developing and Implementing a Programwide Vision for Effective Mental Health Consultation. Washington, D.C.: Center for Early Childhood Mental Health Consultation; 2012. 
  42. Hansen DC, Matt-Hensrud N, Holland DE, Severson MA. Development of a discharge planning mentorship program. Journal for Nurses in Staff Development. 2000; 16(1):11–6. doi: 10.1097/00124645-200001000-00002
  43. Grant Jon E. Caring for your patient after discharge [Internet]. 2018 [Cited 2018 Feb 11]; Available from: https://www.questia.com/library/journal/1G1-162867166/caring-for-your-patient-after-discharge
  44. National institute for Health and Care Excellence. Transition between inpatient mental health settings and community or care home settings [Internet].  2016 [Cited 2018 Feb 19].Available from: https://www.nice.org.uk/guidance/ng53/evidence/full-guideline-pdf-2606951917
  45. Victoria's Hub for Health Services and Business. Discharge planning for adult community mental health services. Melbourne: Office of the Chief Psychiatrist; 2002. 
Type of Study: Scientific Report | Subject: Psychiatry and Psychology
Received: 2016/11/7 | Accepted: 2017/06/19 | Published: 2018/04/1

Add your comments about this article : Your username or Email:
CAPTCHA

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2024 CC BY-NC 4.0 | Iranian Journal of Psychiatry and Clinical Psychology

Designed & Developed by : Yektaweb